Nursing HomeAssisted Living FacilitySenior Citizen Centre
Part of the St Martins Care Group, Park View Care Home, on the outskirts of Forest Hall Village, is ideally situated for Newcastle, Northumberland and the outstanding North East coastline. The home is purpose-built offering spacious accommodation with beautifully decorated rooms in homely surroundings and relaxing gardens.
Park View Care Home aims to ensure that our residents enjoy a happy, comfortable and safe environment where independence and personal needs are always considered by compassionate and highly trained staff.
We offer residential care, dementia care and respire care.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.